Return Policy

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Q1. When will I receive my order?

You can receive your order on the specified date, when the work on the project/ assignment. etc. completed, in case the due payment is paid.

Q2. When can I be refunded? Or exchange my order?

You can refund your money when you are not successful in the project/ assignment…etc., and the reason is up to us and if the file was not sent on the specified date.

Q3. How much time do I need before canceling my order?

You have 24 hours to cancel it, cancellation is done only through our website

Q4. Can I return my money?

ECC is not responsible for any customs regulations /difficulties that may happen in your country You can return your money if the file was not sent yet